Privacy Policy

Dr Corrosion Limited - Last Updated: May 1, 2025

1. Introduction Dr Corrosion ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect personal data when you visit our website www.dr-corrosion.com (the "Website"). This policy is written in accordanceance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.  

2. Who We Are (Data Controller) The data controller responsible for your personal data is Dr Corrosion Limited. If you have any questions about this privacy policy or our data protection practices, please contact us at:

3. Information We Collect We may collect and process the following types of personal data:

  • Information you give us directly:
    • Your name, email address, phone number, company name (if applicable), and the content of your message when you fill out our contact form or contact us directly via email or phone.
  • Information we collect automatically:
      • Technical information, including your Internet Protocol (IP) address, browser type and version, operating system, and platform.  
         
    • Information about your visit, including the pages you viewed, page response times, length of visits, and interaction information (like scrolling and clicks). This information is typically collected via cookies and similar technologies and is often aggregated or anonymised.  
       

4. How We Use Your Information We use the information we collect for the following purposes:

  • To respond to your inquiries, provide quotes, or provide information you have requested.
  • To provide our professional services to you if you engage us.
  • To administer and improve our Website, ensuring content is presented effectively and analysing usage patterns (usually using aggregated data).
  • To comply with legal and regulatory obligations.

5. Legal Basis for Processing Our legal basis for collecting and using the personal data described above will depend on the specific context:  

  • Legitimate Interests: We process your data when it is necessary for our legitimate interests (e.g., responding to business inquiries, improving our website), provided these interests are not overridden by your data protection rights.
  • Consent: If we rely on consent (e.g., potentially for marketing communications, although unlikely for basic B2B contact), we will obtain it explicitly beforehand. You can withdraw consent at any time.
  • Contractual Necessity: If you engage our services, we will process your data as necessary to fulfill our contractual obligations to you.

6. Data Sharing We do not sell your personal data. We may share your information with trusted third parties only when necessary, such as:

  • Service Providers: Website hosting providers, analytics providers (like Google Analytics), IT support who help us operate our website and business. These providers are contractually bound to protect your data.
  • Legal Requirements: If required by law, regulation, or legal process (e.g., responding to a court order or governmental request).

We ensure any third parties respect the security of your personal data and treat it in accordanceance with the law.

7. Data Security We have implemented appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. However, please note that no internet transmission is ever completely secure.  

8. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For inquiries that do not lead to engagement, we typically retain information for a reasonable period to handle follow-up questions, after which it is securely deleted.  

9. Your Data Protection Rights Under UK data protection law, you have rights including:

    • Right to Access: You can request copies of your personal data.

 

    • Right to Rectification: You can ask us to correct inaccurate or incomplete data.  
       

 

    • Right to Erasure: You can ask us to delete your personal data in certain circumstances.  
       

 

    • Right to Restrict Processing: You can ask us to limit the processing of your data in certain circumstances.  
       

 

  • Right to Data Portability: You can request the transfer of your data to another organisation, or to you, in certain circumstances.  
     
  • Right to Object: You can object to the processing of your data where we rely on legitimate interests.
  • Right to Withdraw Consent: If we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details in Section 2.

10. Cookies Our Website may use cookies (small text files placed on your device) to distinguish you from other users, help the site work efficiently, and provide information about how visitors use the site (e.g., via analytics). You can manage your cookie preferences through your browser settings. [Optional: Consider adding a link here to a separate Cookie Policy if you have one].

11. Links to Other Websites Our Website may contain links to other websites. This privacy policy only applies to this Website, so if you click on a link to another website, you should read their privacy policy.  

12. Complaints If you have concerns about our use of your personal data, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO).  

  • Website: https://www.ico.org.uk
  • Helpline: 0303 123 1113

We would appreciate the chance to deal with your concerns first, so please contact us initially using the details in Section 2.

13. Changes to This Privacy Policy We may update this policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically.